A Summary of Your Rights Under the Fair Credit Reporting Act
The federal Fair Credit Reporting Act (FCRA)
promotes the accuracy, fairness, and privacy of
information in the files of consumer reporting agencies. There are
many types of consumer reporting
agencies, including credit bureaus and specialty agencies (such as
agencies that sell information about
check writing histories, medical records, and rental history records).
Here is a summary of your major
rights under the FCRA. For more information, including information
about additional rights, go
to www.ftc.gov/credit or write to: Consumer Response Center, Room 130-A,
Federal Trade
Commission, 600 Pennsylvania Ave. N.W., Washington, D.C. 20580.
You must be told if information
in your file has been used against you.
Anyone who uses a
credit report or another type of consumer report to deny your application
for credit, insurance,
or employment – or to take another adverse action against you – must
tell you, and must give
you the name, address, and phone number of the agency that provided
the information.
You have the right to know what
is in your file. You
may request and obtain all the
information about you in the files of a consumer reporting agency (your
“file disclosure”). You
will be required to provide proper identification, which may include
your Social Security
number. In many cases, the disclosure will be free. You are entitled
to a free file disclosure if:
-
a person has taken adverse action against you because
of information in your credit
report;
-
you are the victim of identify theft and place a
fraud alert in your file;
-
your file contains inaccurate information as a result of fraud;
-
you are on public assistance;
- you are unemployed but expect to apply for employment within
60 days.
In addition, by September 2005 all consumers
will be entitled to one free disclosure every 12
months upon request from each nationwide credit bureau and from nationwide
specialty
consumer reporting agencies. See www.ftc.gov/credit for additional
information.
You have the right to ask for
a credit score.
Credit
scores are numerical summaries of your
credit-worthiness based on information from credit bureaus. You may
request a credit score
from consumer reporting agencies that create scores or distribute scores
used in residential real
property loans, but you will have to pay for it. In some mortgage transactions,
you will receive
credit score information for free from the mortgage lender.
You have the right to dispute
incomplete or inaccurate information.
If you identify information in your file
that is incomplete or inaccurate, and report it to the consumer reporting
agency, the agency must investigate unless your dispute is frivolous.
See www.ftc.gov/credit
for an explanation of dispute procedures.
Consumer reporting agencies must correct or
delete inaccurate, incomplete, or
unverifiable information.
Inaccurate, incomplete or unverifiable information
must be
removed or corrected, usually within 30 days. However, a consumer reporting
agency may
continue to report information it has verified as accurate.
Consumer reporting agencies may not report
outdated negative information.
In most
cases, a consumer reporting agency may not report negative information
that is more than seven
years old, or bankruptcies that are more than 10 years old.
Access to your file is limited.
A consumer
reporting agency may provide information about
you only to people with a valid need -- usually to consider an application
with a creditor,
insurer, employer, landlord, or other business. The FCRA specifies
those with a valid need for
access.
You must give your consent for reports to be provided
to employers.
A consumer
reporting agency may not give out information about you to your employer,
or a potential
employer, without your written consent given to the employer. Written
consent generally is not
required in the trucking industry. For more information, go to www.ftc.gov/credit.
You may limit “prescreened”
offers of credit and insurance you get based on information
in your credit report.
Unsolicited “prescreened” offers for credit
and insurance must include
a toll-free phone number you can call if you choose to remove your
name and address from the
lists these offers are based on. You may opt-out with the nationwide
credit bureaus at
1-888-5-OPTOUT (1-888-567-8688).
You may seek damages
from violators.
If a consumer reporting agency, or, in some cases, a
user of consumer reports or a furnisher of information to a consumer
reporting agency violates
the FCRA, you may be able to sue in state or federal court.
Identity theft victims and active duty
military personnel have additional rights.
For more
information, visit www.ftc.gov/credit.
States may enforce the FCRA, and many states have their own consumer
reporting laws. In
some cases, you may have more rights under state law. For more information,
contact your state
or local consumer protection agency or your state Attorney General.
Federal enforcers are:
| TYPE OF
BUSINESS: |
CONTACT: |
| Consumer reporting agencies, creditors and others
not listed below |
Federal Trade Commission: Consumer Response
Center - FCRA
Washington, DC 20580 1-877-382-4357 |
| National banks, federal branches/agencies
of foreign banks (word
National" or initials "N.A." appear in or after
bank's name) |
Office of the Comptroller of the Currency
Compliance Management
Mail Stop 6-6
Washington, DC 20219 800-613-6743 |
| Federal Reserve System member banks
(except national banks,
and federal branches/agencies of foreign banks) |
Federal Reserve Board
Division of Consumer & Community Affairs
Washington, DC 20551 202-452-3693 |
| Savings associations and federally
chartered savings banks (word
Federal" or initials "F.S.B." appear in federal
institution's name) |
Office of Thrift Supervision
Consumer Complaints
Washington, DC 20552 800-842-6929 |
| Federal credit unions (words "Federal
Credit Union" appear in
institution's name) |
National Credit Union Administration
1775 Duke Street
Alexandria, VA 22314 703-519-4600 |
| State-chartered banks that are not
members of the Federal Reserve
System |
Federal Deposit Insurance Corporation
Consumer Response Center, 2345 Grand Avenue,
Suite 100
Kansas City, Missouri 64108-2638
1-877-275-3342 |
| Air, surface, or rail common carriers
regulated by former Civil
Aeronautics Board or Interstate Commerce Commission |
Department of Transportation
Office of Financial
Management
Washington, DC 20590 202-366-1306 |
| Activities subject to the Packers
and Stockyards Act, 1921 |
Department of Agriculture
Office of Deputy Administrator - GIPSA
Washington, DC 20250 202-720-7051 |
|